At URU Web Solutions, we are dedicated to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Includes your name, email address, phone number, and any other details you provide when you contact us, register for our services, or complete transactions.
- Technical Information: Information about your device and usage of our website, such as IP address, browser type, and operating system, gathered through cookies and similar technologies.
- Transaction Information: Details related to your payments and transactions with us.
2. How We Use Your Information
We use the information we collect for various purposes:
- Service Delivery: To provide, maintain, and enhance our services, including processing transactions and communicating with you.
- Customer Support: To respond to inquiries and provide customer support.
- Marketing and Communications: To send you newsletters, promotional materials, and other communications with your consent.
- Analytics: To understand how our services are used and improve our offerings.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist in providing our services, such as payment processors, data analysts, email delivery services, and hosting providers.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
5. Your Rights
You have certain rights regarding your personal information, including:
- Access and Update: The right to request access to and update your personal information.
- Deletion: The right to request deletion of your personal information, subject to legal requirements.
- Opt-Out: The right to opt out of receiving marketing communications from us at any time.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated to you by posting the updated policy on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
URU Web Solutions
Email: info@uruwebsolutions.co.za
Phone: +27 (0) 83 422 9556
Thank you for trusting URU Web Solutions with your personal information. We are committed to safeguarding your privacy and ensuring a secure online experience.